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Why is my modem getting 'No Dial Tone'?


1. The most obvious cause is that you've neglected to plug your telephone line into your modem. Double check to make sure. Or the telephone cable may be
bad -- test it on a regular telephone.

2. A common problem is plugging your telephone line into the wrong jack on your modem. Many modems have two jacks, one for the telephone line and
one for a telephone handset. On some of these modems (e.g., USRobotics), you won't be able to get a dial tone or otherwise use the modem if you plug the
telephone line into the telephone handset jack. Double check to make sure.

3. Another common problem is that some other device on the same telephone line (e.g., a telephone answering machine) is off-hook. Double check to make
sure that all other devices are on-hook.

4. There may be a problem on your telephone line. Make sure that you can get a dial tone on a telephone handset connected to and through your modem when
the modem (or computer in the case of an internal modem) is turned off.

5. Many voicemail systems use a "stutter" dial tone or beeping when you pick up the phone to indicate that you have voicemail waiting. These unexpected sounds
can make the modem think there is no dial tone. If you must use the modem on a line with these voicemail or similar sounds, you can try the following workarounds: Increase the amount of time that the modem waits for dial tone by setting the number of seconds to wait in register S6 (e.g., S6=5).

 

See also:

What do I do when I get a "comm port already in use" error?

What should I do if my modem is not responding?



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