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Question: What does it mean when my computer says, "The modem is not responding"?

Answer: This means your computer isn't able to communicate with your modem. Check that the modem is turned on. Check that the modem is connected to the computer. Try using a dialer program such as HyperTerminal to connect to the modem. If the modem is internal, try using system diagnostics to make sure that the modem has not become mis-configured (sometimes installing something like a new game or soundcard can confuse the system so that the modem has to be reinstalled).

You may also want to try the possible solutions for "The com port is already in use" error.

If you still cannot get the modem to respond, you'll probably want to call Tech Support or your modem/computer manufacturer.



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