|
Answer(s):
If you have call waiting on your phone, check to make sure you have disabled
it (it is usually *70) on the dialing properties in your computer. If
your computer has been idle for 15 minutes (meaning that you have not
touch it to do anything on it and assuming that you are connected) then
it will disconnect automatically. If your program has experienced an illegal
operation while connected, this will also cause you to disconnect. You
may also want to call your local telephone provider and have them check
your phone lines (this is normally free of charge - see "Why
can't I connect at 56k").
You
may also want to make sure that you don't have a long telephone wire going
around the room to hook up into your modem. Try to maintain it short (No
more than 8 feet) to prevent errors when receiving and transmitting as
this can also cause disconnects. If you are using a line splitter to connect
a fax, another phone or another computer, then you may experience slow
connections or frequent disconnections.
In
addition, line noise (static on the phone line, etc.) is responsible for
a large amount of your disconnections. Even if you do not hear any static
on your phone line chances are that line noise is being emitted. All line
noise isn't just caused by something related to your home or business
phone circuit either, it can be caused by unrelated sources such as EMF
(electromagnetic frequency) signals emitted by your computer or any other
type of electronic gear that may be near your modem. Line noise can also
be created by your local radio station (your phone line can act like a
giant receiving antenna), business two-way radio, and your Citizens Band
(CB) radio transmitters. These are all factors that can contribute to
disconnects and making a few changes will improve your time on the internet
and even your connection speed.
If
you still experience problems, then in your control panel, select the
Modem icon, then select Properties, select Connection, select Advanced
and next to the Extra Settings type in this INIT string: "S15=128
&K3 S34=32 S12=0". This is best used with 3COM/US Robotics but should
also work with many others. If this INIT string does not work with your
modem simply remove it from the same location you typed it in. For best
result with your modem strings, consult your modem's manual.
|
